Tuesday, 9 April 2013

The IATEFL effect - I think my head might explode!!

 
As I write, day two of IATEFL 2013 (day one of the conference proper) is still in full flow.  Here in Vietnam, however, Tuesday 9th April is almost over and I am reflecting on how it's been for me so far.  The answer is .... frenetic!  In my desire to be a part of things, even from 6000 miles away, I've definitely tried to do too much.  After experiencing technical difficulties yesterday (I wrote about these here), I got up at the crack of dawn this morning (actually, that's a lie - it was still pitch black outside when I switched on my computer!) in an attempt to catch up on all the recorded interviews I'd missed.  I was largely successful in this endeavour and wrote a post about what I'd seen, but the consequence of my nocturnal writings was that I was already tired when I started work and was in no fit state to cope with the cyber onslaught I was bombarded with when events got under way in Liverpool at 9am BST (3pm here)!

I was geared up to watch David Crystal's plenary.  It was important for me to experience it live, rather than watch the recording later.  What I wasn't prepared for, though, was the huge amount of activity in the hour or so before the conference actually started.  My wonderful PLN were tweeting and retweeting like crazy.  The sense of excitement was palpable, even from all these miles away.  I was desperately trying to keep up - I didn't want to miss a single choice nugget - but it was impossible; my Twitter feed has never whizzed by at such a rate in all the years I've been using it!


Sandy Millin
One member of my PLN, the fantastic @sandymillin, was tweeting about Mike Hogan's presentation which was on before the opening plenary.  It was the next best thing to being there myself, but I was blown away when notification of her summary of Mike's talk in the form of a blog post published on her site, dropped into my inbox at 2.51pm (8.51am in the UK)!!  At that point, I gave up any idea of trying to keep up and sat back to rethink my strategy!

I did watch the opening plenary live and really enjoyed it, especially when Eric Baber invited delegates to wave down the camera to all those of us tuning in around the world and we all waved back!  By the end of David's talk, I had reminded myself of why I was following IATEFL online (for my own PD) and had accepted that there was no way I'd be able to record all the amazing things I was seeing and hearing.  Instead, I decided that, for the rest of the week, I'll watch as much as I can live, bookmark everything else I don't want to miss, and then write measured, reflective posts when I have time to do so.


Chia Suan Chong
So, that's my plan, but, in the meantime, @sandymillin, @chiasuan and all the other truly amazing people who make up my PLN, please keep the tweets and posts coming - there's a whole world of us out here who really appreciate your sharing!!

Day 1 of IATEFL 2013 - interviews with key players


In my role as registered IATEFL blogger I am happy to record my thoughts on the first day of events in Liverpool from my desk 6,000 miles away in Binh Duong, Vietnam.

The conference proper doesn't actually get underway until today (April 9th), but yesterday saw several SIG (special interest groups) events, as well as a series of interviews with key players from the conference.  Some of the SIG sessions and all of the interviews were live streamed and my intention was to watch these online as they happened in order to experience as real a sense as I could of being 'at' the conference.  In the event, however, the technology let me down.  

I was hoping to follow the LTSIG (learning technologies) presentations and, after a few technical hitches in Liverpool, this seemed as if it would be perfectly possible.  I could 'see' some familiar faces in the room (@Marisa_C and @ShaunWilden to name but two) and 'chat' to others in the livestream chatbox.  I was enjoying the first presentation on CALL and Learner Autonomy by Huw Jarvis and was looking forward to the next on the flipped classroom when ...... my internet connection dropped out and the reality of living in a developing country hit me full in the face!  After a few short bursts of a very dodgy connection at too slow a speed to watch anything properly, I gave up.  I was surprised at just how disappointed I felt to be prevented from taking any further part in the live events.

This morning, with renewed resolve, I got up early to watch the recordings of yesterday's interviews before I went to work.  Doing so gave me a real sense of the conference ahead and some leads for further reading.

The first interview was with the presenters of IATEFL online who gave an overview of what was to come and advised the audience on how to get involved and keep up with the events in Liverpool.  This was very useful, although, I have to say the IATEFL online website is so clear and easily navigable that participants shouldn't have any difficulty in finding the relevant information for themselves.

Next up was Monika Knapkiewicz, a member of the online team who described her role as moderator of the online communication channels (Twitter, Facebook and forums) as 'the best job I've ever had' despite the fact that she spends most of the week shut in a tiny office!!  She described the buzz she gets from knowing that thousands of teachers around the world are using IATEFL online as part of their CPD, watching live sessions together with their colleagues or reviewing videos of presentations later.

Eric Baber
Outgoing IATEFL president Eric Baber was interviewed next.  He explained how he got the job and what the role involves.  He said that his greatest achievement as president has been to position IATEFL so successfully in online networks and that, contrary to what you might expect, providing stuff for free online seems to have increased membership rather than caused people not to bother joining.  IATEFL now has over 4000 members with 15 SIGS, the newest of these being MAWSIG (materials and writing) which is intended for anyone who's involved in creating materials (i.e. all teachers), not just professional coursebook writers.

Eric's interview was followed by one with the incoming IATEFL president Carol Read.  She has an idea to produce a history of IATEFL from the very first conference which had only 125 people and a flimsy eight-page leaflet to accompany proceedings.

Gavin Dudeney
Gavin Dudeney was next.  He talked about keeping people informed about IATEFL online, the aim being that first time visitors to the conference are better informed than they would otherwise have been.  Despite Gavin's online presence and his advocacy of technology (including the development of the IATEFL app), he said, 'There's nothing quite like having people in the same room drinking coffee together.  Five minutes face-to-face beats an hour online.'  

Gavin also previewed his own presentation which will take place during the last session before the closing plenary on Friday.  He will talk about digital literacies ahead of the publication of his new book written with Nicky Hockley and Mark Pegrum.

The next interview was with Tim Phillips, the British Council's Head of Teacher Development, who talked about the Teaching English website and its benefits for teachers throughout the world.  Through the site, teachers can access a range of free webinars and a wealth of other materials to help with their CPD. He talked about the development of 'a global community for a global profession'.

Deborah Healey from the University of Oregon was interviewed next.  She is visiting IATEFL for the first time as part of an exchange arrangement between IATEFL and TESOL.  She noted more similarities than differences between the two organisations.  She also talked about English language learning through playing computer games.

The penultimate interview of the day was with Kevan Cummins, the man in charge of the British Council's family of learner websites - for kids, for teens and for adults.  He told us that the Learn English Kids site gets over 1 million hits every month and that the new 'Grammar with Gran' feature is particularly popular.  The teen site uses lots of video material and also has a skills section which gives users handy exam tips.  Kevan explained that his main challenge now is to make the content of the sites work on mobile devices and to make them more intuitive for kids to use.  More and more youn learners are using tablets on their own rather than desktops with supervision.

The final interview was with Julian Wing and Martin Heineberg, two of the people responsible for maintaining the IATEFL online website.  Their goal is to provide a great conference experience for teachers who are unable to attend in person.  Online coverage began with the Aberdeen conference in 2007 and attracted a worldwide audience of about 3,500.  This contrasts sharply with last year when over 80,000 teachers took part.  This year promises to be even bigger.  As Julian said, 'This project democratises knowledge.  It gives access to people for whom international travel is impossible.'

I, for one, am grateful for the efforts of all those involved in making IATEFL accessible and am looking forward to following events during the rest of the week - technology permitting, of course!!


Saturday, 6 April 2013

What every EFL teacher should know

 
This was the title of Paul Nation's closing plenary at the recent CamTESOL conference.  His speech picked up on parts of his latest book of the same name and its sister publication, 'What every ESL teacher should know', which he has generously made available as a free download here.

Nation proposes that there are twenty most useful language teaching techniques:


Notes on a few of these:
  1. Listening to stories - the teacher reads to the students.  This is appropriate and useful at all levels.
  2. Read and listen - using digital recorders, the speed of the playback can be changed according to the learner's ability.
  3. Speed reading - make use of some of the many free downloadable speed reading courses available online.
  4. 10-minute writing - here the focus is on fluency rather than accuracy so the work is uncorrected.
  5. Linked skills - integrated skills tasks.
  6. Issue logs - students choose a topic and gather information about it over a few weeks.  The narrow focus of the research means that vocabulary is repeated and students are more likely to retain it.
  7. Word cards - deliberate learning = implicit knowledge (Language Learning 2010).
The five most significant changes you can make to an English language programme are:
  1. Use linked skills activities - activities which integrate reading, writing, listening and speaking.
  2. Introduce an extensive reading programme at the appropriate levels for input and fluency development.  This exposes students to a great deal of authentic material in the target language.  Don't teach so much and use the extra time to do extensive reading.  Several research projects have proven the effectiveness of this idea. 
  3. Introduce a fluency development programme incorporating 4/3/2 speaking activities, speed reading and 10-minute writing.
  4. Encourage peer listening and speaking.
  5. Introduce vocabulary size testing.
The teacher's jobs:
  1. Plan a good course - this is the most important job for a teacher.  At the planning stage, you must ensure that all four strands mentioned in the table above are covered.
  2. Organise learning opportunities both in and outside the classroom.
  3. Train learners in language learning strategies so that they are encouraged to be independent in their learning.
  4. Test learners to make sure that they are making progress and that they know how well they are doing.
  5. Teach - the least important of the five jobs, but still vital!  Teaching should be less than a quarter of the course time.
Getting balance into a course

The amount of time in a course for the four strands, the four skills and teaching activities:

So, the key is to devote a quarter of the course time to each of the four strands.  The aim is for students to be fluent (appropriate to level) at all levels of a language course.

Principles
  1. The four strands
  2. Input - from reading and listening.  Make use of graded readers with audio recordings, available from 100 to 8000 words.
  3. Time on task - spend time on what you want to be good at.
  4. Direction of effort - focus on things you want to learn.
Free resources

 

Thursday, 4 April 2013

Developing as a Manager

This was the title of the first in a series of monthly CPD webinars hosted by the British Council.  You can read more about the programme here.

This webinar was presented by Loraine Kennedy and what follows is a summary of what she had to say.

What is CPD?

Loraine began with a couple of definitions:

'CPD is ...... the planned acquisition of knowledge, experience and skills, and the development of personal qualities necessary for the execution of professional and technical duties throughout one's working life.'
(Wikipedia)


'CPD seeks to formalise what most professionals are already doing, enabling development to be structured in a way that meets both their own needs and the requirements of their employer.'
(Chartered Insurance Institute)

The emphasis here is on continuation.  CPD is not the same as training.  CPD can be done at work.  You don't have to attend training sessions in order to develop.

What is learning?

Learning is acquiring new knowledge, skills, behaviours, values, preferences or understanding, and may involve synthesising different types of information.

Sometimes, learning is seen in a negative way - that it is needed to overcome some shortfall in knowledge.  It really shouldn't be looked at like this.  Rather, learning should be seen as an adventure - a journey to improve ourselves.

Questions the learning manager will ask themselves
  • Why do I bother with CPD?
  • Am I as good as I could be at my job?
  • Do I portray the characteristics of a lifelong learner, or have I become set in my ways?
  • What do I need to learn?
  • How can I best develop?
  • Do I lead by example when it comes to learning?
We know that, generally, we learn more quickly when we are beginners.  Remember back to when you first learned a foreign language or how to play a musical instrument.  Learning becomes more laborious as we progress.  However, it's important to continue to develop.  After all, the only constant in life is change!

Why bother with CPD?
  • so that we know and understand ourselves better - to develop our self-awareness.
  • to develop our competence.  We need to know that we are doing our job to the best of our ability.  We need to become an expert at what we do.
  • for career development.  We need to be ready for any changes the future may throw at us.
What's to learn?

As an academic manager or DOS, we're in charge of a range of task types:
  • resources
  • curriculum
  • people
  • ourselves
  • environment
  • communications
  • procedures
  • money
  • quality
  • performance and development of staff
We need to fill the gaps between where we are now and where we want to be in the future.  What we need to learn involves skills, knowledge and behaviours.

Skills

This is what we need to do well.  Examples might include:
  • Use of technology
  1. Excel
  2. PowerPoint
  3. Publisher

  • Managing processes
  1. Chairing meetings
  2. Negotiation skills
Skills are often developed through attending training courses.



Knowledge


What we need to know or find out.  For example:
  • Know yourself
  • Know what others think of you - your strengths and areas for development
  • The theory behind management practice
  • Research
  • What the experts say
  • Published literature
Behaviours

Who you are and how you do things.  How people perceive you.
  • your actions and interactions
  • the way you say things
  • the way you do things
  • the way you write things
Learning is about developing all three - skills, knowledge and behaviours.

ELT Manager Competencies
  1. Analysis
  2. Customer service
  3. Delegation
  4. Developing people
  5. Empowerment
  6. Leadership
  7. Initiative
  8. Judgement
  9. Managing work
  10. Interpersonal skills
  11. Quality management
  12. Maximising performance
  13. Negotiation
  14. Oral communication
  15. Written communication
  16. Resilience
  17. Persuasiveness
  18. Planning and organising
  19. Energy and drive
Within each competency, there are:
  • skills you can develop
  • knowledge you can attain
  • behaviours you can learn and adopt
You could spend several weeks just looking at leadership, for example.

How to 'do' your CPD as a manager

1. Take courses
  • Certificate in ELT Management
  • Diploma in ELT Management (Module 3, DELTA)
  • MSc/Dip Educational Management in TESOL
  • Diploma in ELT Management, validated by Trinity College, London, administered by English UK
  • International Diploma in Language Teaching Management
2.  Read

Educational Management Books:
4.  Attend conferences and workshops
  • IATEFL (online if you can't attend in person)
  • English UK Management conference
5.  Do CPD online

There are numerous free webinars available online.

6.  Do your CPD 'on the job' - Action Learning
  • Focus on real problems and on implementing solutions.
  • Learning = programmed knowledge (what you think is right) + questioning insight.
  • Work with small groups to provide challenge and support.
  • The process:
  1. research - into what is obscure
  2. learning - about what is unknown
  3. action - to resolve a problem
  • Questioning and reflection help individuals and organisations change themselves in a rapidly changing world.
Experiential Learning

 

  • Learning is a process.  
  • Change is needed for learning to have occurred.  
  • Learning results in new knowledge.  
  • For learning to result in knowledge, information has to be reflected on and digested, used in action, and integrated into the person's way of seeing the world.
Reflective Practice

This is a form of experiential learning.


Reflective practice is 'the capacity to reflect on action, so as to engage in a process of continuous learning.'

Reflective practice involves 'paying critical attention to the practical values and theories which inform everyday actions by examining practice reflectively and reflexively.  This leads to developmental insight.'

Learning Interventions

These are all the different ways we can use 'on the job' learning to develop.  (This is not an exhaustive list!)

Performance management

  • objectives
  • best practice
  • QA
  • new projects
Communications
  • cross-team meetings
  • feedback mechanisms
  • discussion time
  • slogans, stories, humour
On-the-job
  • job sharing
  • job shadowing
  • team work
  • delegation/ownership
  • projects
  • outcome/impact - not process
PD
  • PD objectives
  • observations
  • mentoring
  • reading
Training
  • training needs analysis
  • in-service training
  • external training
  • external qualifications
  • conferences
  • webinars
  • online forums
Everything you do is a learning opportunity!!

Summary
  1. Find time to think, to reflect and to discuss.  Discussion is very important - if you keep something to yourself, you don't learn effectively.
  2. Reflect on the skills, knowledge and behaviours you need for your day-to-day work and for your career advancement.
  3. Develop your self-awareness - know what you're good at and what you can get better at.
  4. Set simple, achievable action points and targets.
  5. Take it one step at a time, and keep the steps small.
  6. Actively seek learning opportunities.
  7. Tap into what motivates you.
  8. Seek a mentor or coach, or a peer group - people to have learning conversations with.
  9. Seek honest, constructive feedback on your performance at work.
  10. Join a learning network or build your own.
  11. Keep aware of the world around you (through TED talks, for example).
  12. Review your CV regularly.
  13. Learning builds your competence and, thus, your confidence.
  14. CPD needn't cost anything!





Wednesday, 3 April 2013

The language educator and globalisation – how do we best prepare our learners?


This was the title of the opening plenary at the recent CamTESOL conference.  The speaker was Richmond Stroupe and what follows is a summary of his talk.

Richmond Stroupe
The English language is a source of economic opportunity for many of our learners.  Nowadays, being able to speak English is seen as a basic skill – a given, an expectation – rather than an advantage.  As this trend continues, the age at which users become proficient in the English language will decrease.  It takes eight years for a language learner to achieve proficiency, so children are beginning to learn at a younger age.  There is also a growing importance placed on plural-lingualism.  Many people are learning multiple languages in different contexts.  English language skill is just one skill in a basket of skills that learners need as competitiveness in business increases.

English is not enough anymore.  English language teachers often have to teach study and workplace skills too.  Some questions we need to think about:
  • How do we empower our students?
  • How do we make them global citizens?
  • How do we bring these skills into our ELT classroom?
There are many examples now where institutions are introducing ESP workshops and short courses as part of their ELT programmes.  Skills covered might include:
  • Negotiation
  • Report writing
  • The etiquette of meetings
  • Social English
  • Collaboration
  • Teamwork
  • Leadership
  • Responsibility
  • Critical thinking

The importance of the last one – critical thinking – cannot be underestimated.  CT skills are extremely important and teaching them shouldn’t be limited to high-level students only.  We need to scaffold the skills back to make them appropriate to the level and then develop them over time.
We can teach many of these academic and workplace skills through task based learning and group work, where the final product is a poster presentation for example.  Here, the teacher’s role is facilitator rather than teacher.
We also need to bring aspects of intercultural communicative competence, such as flexibility, adaptability, interaction and respect, into our classrooms.  This applies even if we are teaching in a monolingual, mono-cultural setting.  In the global village we live in now, such homogenous groups rarely exist in the workplace.  We need to remember that culture isn’t just what we see on the outside – we also need to teach a deeper understanding of beliefs and behaviours.  Culture consists of:
  • Beliefs +
  • Behaviours +
  • Artefacts +
  • Institutions

Integrated language skills, such as those we teach in order for students to pass the TOEFL exam, are key to equipping our students for the 21st century workplace.  This is the approach used all the time in academia and business and we need to do it in our classrooms.
English language teachers have a tremendous amount of responsibility!!

I am an IATEFL registered blogger!!

Yes, I'm shouting it from the rooftops!!

For those of you who don't know, next week sees the staging of the 47th annual IATEFL conference, the biggest and most well-known event pertaining to our profession anywhere in the world.  This year's conference is being held in Liverpool's Arena and Convention Centre from April 8th - 12th.  
liverpool Online

If you can't attend in person, however, don't worry!  The plenary sessions and lots of interviews are being live-streamed throughout the conference so you can be a part of events no matter where you are in the world.  Go to the website now and register - that way, you'll be able to take part in the forums and discussions as well as follow the live events.
 
Click here to watch a welcome message from IATEFL president, Eric Baber and here to check out the schedule for the plenary sessions so that you can plan your time next week.
 
As for me, I've already filled my diary with the sessions I don't want to miss, but I have a confession to make.... I did the same last year and then work commitments got in the way and, to my regret, I didn't get involved in IATEFL 2012 at all!!  So, this year, I decided to apply to be a registered blogger for the online conference, figuring that it would force me to attend sessions and write about them!  Last night, I received my acceptance e-mail so it's all systems go!  This is the first of, I hope, several blog posts offering my summaries of sessions attended as well as thoughts on the overall experience of attending an international conference online.  I hope some of you will come on the journey with me!

Saturday, 30 March 2013

Leading an ELT organisation in an international environment

Damon Anderson
This was the title of a seminar, led by Damon Anderson, which took place as part of the Leadership Forum at the recent CamTESOL conference in Phnom Pehn.  The context for Damon's talk was the idea of the ASEAN Integrated Community which is due to come into effect by December 2015.  You can read about it here.

As a result of the formation of this community, there will be more need for English as the workforce becomes more mobile.  English is the working language of ASEAN.  Fortunately, there is the political will to facilitate this.  More mobility means more students moving around the region and, as they move into the workforce, there will be more and more need for ESP.  For example, Cambodians will be competing against other nationalities for jobs, even if they stay in Cambodia.

All of this will lead to the provision of more and more English programmes and the need for closer attention to standards.  There are factors which are important for any organisation to succeed and these apply just as much to English language teaching institutions as to any other kind of business. 

The key components for success:
  • Know who the stakeholders are and what they expect.  These will include the owners of the business, any investors and affiliate institutions, as well as the faculty and the student cohort.
  • Establish the working language of the organisation.  If you are running an ELT institution in a non-English speaking country, it is important that there is a common language between all the stakeholders in order for them to communicate effectively.  The working language needs to be agreed at the setting up of the organisation and all meetings need to be held in that language and all documentation needs to be published in that language.  Effective translation services must then be employed to ensure that all concerned parties understand what is going on.
  • Have a mission statement.  A mission statement is different to goals, which are achievable day-to-day aims, in that it sets the overall tone for the organisation.  What is the best ever mission statement?
 
 
.....to explore strange new worlds, to seek out new life and new civilizations, to boldly go where no man has gone before.
(Star Trek)
 
  • A good team who have the knowledge, skills and commitment.  Too many language schools hire people just because they are native speakers.  We need to hire people because they have these three key qualities.  Quality assurance starts with this.
  • Good organisation of responsibilities.  Make it clear who is leading and managing and who is responsible for the various aspects of the organisation or particular project within the organisation. 
  • Time.  There needs to be a clear timeframe for every project within the organisation.  Planning is key.
  • Communication.  Modes and procedures need to be clearly stated and adhered to and known to everyone.
  • Meetings.  Regular, purposeful, concise meetings are vital to keep all interested parties in the loop.
  •  
    A 236-year old lesson in leadership from George Washington
    
  1. Creating a context. Leaders must paint a broad and complete picture for their team, providing the perspective that enables them to understand the meaning, repercussions and influences of their decision-making.
  2. Framing the problem. Leaders tackling complex challenges need to make certain that their team fully understands the dimensions of those challenges. No mincing words; no sugar-coating the problem.
  3. Seeking advice. To encourage discussion and contributions from the team, leaders must be clear that they are looking for solutions – without prejudicing the process by offering their own proposal at the start. Everyone who can contribute should be included.
  4. Reaching a consensus. While it’s important to encourage and maintain an open exchange of ideas, leaders must ensure that the group moves toward a consensus solution. Endless discussion is almost never a solution.
  • Budget.  There should be an adequate budget with laid down procedures and regulations.  There needs to be agreed reporting forms and formats which are clear and known to everyone.  How do people have to account for expenses?, for example.
  • Branding and promotion.  Put the name of your organisation on everything!
  • Client base.  Who are your students?  Where are they coming from?
  • Location.
  • Acknowledgement.  It's really important to acknowledge people's contribution in order to get their commitment to you and to the institution.
  • Cultural etiquette.  It is vital to be aware of and make allowance for local cultural differences and sensitivities.  Watch this advert for HSBC as an illustration of how important this is!


When it comes to cultural awareness, as well as the normal considerations, the most important thing to bear in mind is - location, location, location!!  Location affects so many things.  For example, in some cultures the number 4 is unlucky and if you put your language school on the 4th floor of an office building, you may find yourself short of students!  Location also affects:
  • rules and regulations regarding employees and budgets (taxes)
  • currencies and banking
  • possible time differences
  • import/export regulations (could significantly increase the costs of books and equipment, for example)
  • visas
  • national/international holidays (could have implications for academic holidays)
  • branding/promotion (acronyms may not mean the same in different countries)
To conclude,
If you consider all of these factors, your ELT organisation has a much greater chance of success.